Shipping costs
Because of the relatively high weight of bottles and glasses, and the risk of breakage, we send at most 20 kg per package (equal to 20 bottles/glasses/mugs). If you e.g. order 40 bottles, you will hence receive 2 packages and shipping is calculated twice. To optimize shipping costs, we therefore recommend to order multiples of 20 (20 / 40 / 60 etc.). For very light orders (e.g. beer coasters) we send in large letters. Party kegs can be sent up to 4 pieces per package. Please note: Due to customs regulations we currently can only ship within the EU. But in many non-EU countries there are importers for our Schlenkerla Rauchbier. A list of retailers per country is here.
If you have any questions, we are of course at your disposal anytime.
Collection by customer:
Collection by the customer in the smoked beer brewery Schlenkerla, "Heller-Bräu" Trum GmbH, Oberer Stephansberg 27-33, 96049 Bamberg, Germany. Opening hours: Mo-Th 7:00-15:30 and Fr. 7:00-12:30. You can also send us a DHL package stamp for shipment; please make sure, that the package stamp has the right total weight (weight is stated in your order basket).
DHL Packet:
Price per packet with up to 20 bottles/glasses/mugs or up to 4 party kegs. Item mixing is possible.
Notice: our shipping service partner has risen prices for some countries in early 2016. We unfortunately have to pass on these prices.
- Germany: EUR 7,90
- Europe Zone 1: France, Austria
EUR 13,90 - Europe Zone 2: Denemark, Italy
EUR 19,50 - Europe Zone 3: Belgium, Luxemburg, Monaco, Netherlands, Poland, Tschech. Rep
EUR 17,50 (10x bottles/glasses/mugs)
EUR 22,90 (20x bottles/glasses/mugs) - Europe Zone 4: Spain, Great Britain
EUR 25,50 - Europe Zone 5: Andorra, Slovenia, Slowakia, Hungary, San Marino, Vatikanstadt, Bulgaria, Estonia, Kroatien, Latvia, Lithuania, Malta, Portugal, Rumänien, Zypern
EUR 20,90 (10x bottles/glasses/mugs)
EUR 28,90 (20x bottles/glasses/mugs) - Europe Zone 6: Greece, Ireland
EUR 29,90 - Rest of the world:
Due to customs regulations we currently can only ship within the EU. But in many non-EU countries there are importers for our Schlenkerla Rauchbier. A list of retailers per country is here.
Large letter:
only for beer coasters, calender, vouchers etc.
- Germany: EUR 2,20
per letter of 900g - Europe and world: EUR 3,50
per letter of 500g